INSURANCE TECHNOLOGY SPECIALIST
Senior Insurance Systems Analyst | Licensed Insurance Producer | Software Developer

📍 Sudan, Khartoum

• Nationality: Sudanese
• Marital Status: Single
• Phones: +249999249900 | +249123539900 | +249118539900 | +249912230352
• Email: sameerssaom@gmail.com
• Live Website: sais.byethost10.com

A highly experienced Insurance Technology Specialist and Software Developer with over 17 years of proven experience in motor insurance operations, underwriting, policy issuance, vehicle inspection, customer service, insurance systems administration, and digital transformation initiatives.

Combines extensive insurance industry expertise with strong software development, database engineering, and business process automation skills. Licensed Insurance Producer accredited by the Sudan Insurance Supervisory Authority, with hands-on experience in specialized insurance systems including Phoenix, Aman, and regulatory insurance platforms. Proven ability to design, develop, and implement innovative insurance and business management solutions using modern technologies, database systems, and advanced reporting tools.

• Over 17 years of experience in motor insurance operations and insurance systems.
• Contributed to the computerization and digital transformation of motor insurance operations in Sudan.
• Developed and managed the ACCO integrated insurance accounting and customer management platform.
• Designed Insurance PLUS, an emergency insurance documentation solution capable of operating during crisis conditions.
• Founded and developed JobsAgent employment platform.
• Developed multiple insurance, HR, office management, and POS systems.
• Licensed Insurance Producer accredited by the Sudan Insurance Supervisory Authority.

Al-Ertiga Insurance Co. Ltd | Khartoum, Sudan (February 2026 – August 2026)

• Managed technical and office operations within the insurance sector.
• Supervised policy issuance, insurance documentation, and administrative workflows.
• Analyzed insurance business requirements and aligned them with software solutions.
• Enhanced operational efficiency through process improvement and system optimization.

JobsAgent Platform | Port Sudan, Sudan (2023 – 2024)

• Founded and developed JobsAgent employment and services platform (www.jobsagent.org).
• Designed system architecture and database structure.
• Managed development, deployment, and maintenance activities.

Sudanese Insurance & Reinsurance Co. Ltd (SUDINRECO) - Cars Department | Khartoum, Sudan (2013 – 2023)

• Contributed to the computerization and modernization of motor insurance operations.
• Worked extensively with Phoenix and Aman insurance systems.
• Developed automated solutions supporting underwriting and policy issuance processes.
• Designed and maintained internal insurance software systems.
• Trained users and supervised software implementation activities.
• Major Achievement — ACCO Project (2013 – 2023): Developed and managed an integrated network-based accounting and customer management system serving customers, agents, and producers within the insurance sector (Systems Analysis, Database Design, User Training, Technical Support, Software Testing, Implementation & Deployment, System Administration).

Specialized Projects (2015 – Present)

• Designed and developed specialized business and insurance software solutions.
• Built emergency offline systems capable of operating during crisis and wartime conditions.
• Developed a Human Resources Management System for Addition for Disasters Assistance and Development (ADD).

Sudanese Insurance & Reinsurance Co. Ltd (SUDINRECO) - Bahri Branch & Southern Automated Inspection Office (2009 – 2017)

• Issued comprehensive and third-party motor insurance policies.
• Managed customer relationships and insurance sales operations.
• Provided customer support and insurance consultation services.
• Managed technical operations at the automated vehicle inspection office.

• Smart Auto Insurance System (SAIS) | 2025 – 2026: Advanced smart platform for managing and automating motor insurance operations.
• Insurance PLUS | 2024: Innovative third-party insurance documentation system designed for crisis and wartime environments.
• ACCO Project | 2013 – 2023: Integrated accounting, customer management, and producer management platform for insurance operations.
• Pro Insurance & Car Insurance Office Management System: Complete solutions for policy issuance, underwriting processes, and insurance office management.
• ClientsManager & EsaStore: Systems for customer document management and Point of Sale (POS) operations.
• Web Platforms Founder & Developer: JobsAgent, SudaneseJobs, Cafori.

• Accredited Insurance Producer (Sub-Agent): Issued by the National Insurance Supervisory Authority, Republic of Sudan | License No.: 1230 (Renewed through African Insurance Company & SUDINRECO)
• Car Insurance Policy Issuance Regulations Workshop Certificate: Issued by the Insurance Control Authority (April 2014)
• CCNA Networking: Soft Star Training Center (60 Accredited Training Hours)
• CCTV Systems: KYM Technology (Design, installation, configuration, and troubleshooting)
• TeraCourses Certifications:
  • Laravel (Certificate ID: 112914)
  • Kotlin (Certificate ID: 104309)
  • Google Blogger (Certificate ID: 182051)
  • Communication Skills (Certificate ID: 112832)
• Driving & Road Safety Qualification: Sudanese Academy for Roads and Traffic

• Bachelor of Science (B.Sc.) in Computer Science
  • Sharq Elnile College | Khartoum, Sudan
  • Graduation Year: 2012 | GPA: 3.46 / 4.00

• Arabic: Native
• English: Professional Working Proficiency