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docs: add volai SIP integration guide - #1341

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Description

  • Adds a guide for connecting volai Czech (+420) and Slovak (+421) phone numbers to a Vapi assistant over a BYO SIP trunk: fern/advanced/sip/sip-volai.mdx (slug advanced/sip/volai).
  • The guide covers inbound calls only: a BYO trunk with volai's signaling range in gateways (IP 81.31.45.0, netmask 24, no credentials), importing the number, the sip:+420...@<credentialId>.sip.vapi.ai routing address for US and EU, a test call, the three most common failure causes, and a settings reference. Outbound calls are intentionally not covered.
  • Adds the page to SIP integration > Providers in fern/docs.yml, after Amazon Chime SDK.

Who we are: volai is a Czech telephony platform (volai.cz, operated by ANOVIA Finance s.r.o.) that issues Czech and Slovak numbers. Vapi's free numbers are US-only, so customers who need a Czech or Slovak number bring their own over a BYO SIP trunk.

The inbound setup described here (volai's range in the trunk's gateways, no credentials, number routed to <credentialId>.sip.vapi.ai) has been verified with live inbound calls in production, most recently in October 2026. The unauthenticated shape matters: with a username and password set on the volai side, the same trunk never connected a call, so the guide says to leave them empty.

The JSON bodies use only fields from the public API reference (SipTrunkGateway: ip, port, netmask, inboundEnabled, outboundEnabled; CreateByoPhoneNumberDTO).

Testing Steps

  • Run the app locally using fern docs dev or navigate to preview deployment (not run locally by the author; please check the preview deployment)
  • Ensure that the changed pages and code snippets work (checked by script: MDX component tags and code fences are balanced, fern/docs.yml parses, the JSON examples parse, and the field names match fern/apis/api/openapi.json)

🤖 Generated with Claude Code

Add a guide for connecting volai Czech (+420) and Slovak (+421) phone
numbers to a Vapi assistant over a BYO SIP trunk (inbound calls), and list
it under SIP integration providers.

Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>
@lightsage-app

lightsage-app Bot commented Oct 16, 2026

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Lightsage docs evals

Waiting for the staging docs URL before running evals.

Lightsage will start the selected PR evals automatically when GitHub reports a successful docs deployment for this PR. This usually happens within 15 minutes.

Commit: dd5c318
Status: waiting for staging docs URL

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