diff --git a/docs/auth-flow/authorize-embedded-link.md b/docs/auth-flow/authorize-embedded-link.md
index 0166741a30..a85e19c921 100644
--- a/docs/auth-flow/authorize-embedded-link.md
+++ b/docs/auth-flow/authorize-embedded-link.md
@@ -74,14 +74,14 @@ To display the origins you previously registered for your instance, use the [Get
 
 You can add custom logic into our SDK by using callback functions to complete an action. Use the properties below to pass the callback functions into the SDK component:
 
-| Property              | Description                                                                                                                                                                                                                                               | Arguments                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
-| --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
-| `onConnectionStarted` | Called when the user selects their integration. A connection is successfully created in a `pending` state.                                                                                                                                                | A `connection` object containing the following properties: <ul><li>`connectionId` - unique identifier of the connection</li><li>`integrationId` - unique identifier of the integration</li><li>`sourceId` - unique identifier of the source type</li><li>`sourceType` - value indicating the information source type (`Unknown`, `Accounting`, `Banking`, `BankFeed`, `Commerce`, `Expense`, or `Other`)</li><li>`integrationKey` - 4-character value that identifies the integration software in Codat</li><li>`platformName` - name of the integration software</li></ul> |
-| `onConnection`        | Called when a connection is successfully authorized and moved out of a `pending` state or files are uploaded.                                                                                                                                             | A `connection` object containing the following properties: <ul><li>`connectionId` - unique identifier of the connection</li><li>`integrationId` - unique identifier of the integration</li><li>`sourceId` - unique identifier of the source type</li><li>`sourceType` - value indicating the information source type (`Unknown`, `Accounting`, `Banking`, `BankFeed`, `Commerce`, `Expense`, or `Other`)</li><li>`integrationKey` - 4-character value that identifies the integration software in Codat</li><li>`platformName` - name of the integration software</li></ul> |
-| `onConsent`           | Called when the user consents to the terms of use of their data.                                                                                                                                                                                          | A `text` object containing a Markdown representation of all text on the consent screen.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
-| `onFinish`            | Called when the user completes all required steps of the connection flow and clicks the "Complete" button.<br/> We recommend unmounting the `CodatLink` component in this callback. In the React example above, we call `setModalOpen(false)` to do this. |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
-| `onClose`             | Called when the user clicks the "X" ("Close") button of the connection flow. <br/> We recommend removing the `CodatLink` component in this callback. In the React example above, we call `setModalOpen(false)` to do this.                                |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
-| `onError`             | Called when an error occurs in the connection flow, returning the error information. <br/><br/> **Log these errors.** We also recommend unmounting the `CodatLink` component in production if the `userRecoverable` parameter is `false`.                 | An `error` object containing the following properties: <ul><li>`correlationId` - internal identifier used to track errors within Codat</li><li>`message` - descriptive error response</li><li>`errorCode` - numerical code of the error</li><li>`userRecoverable` - boolean value indicating whether the error can be resolved by the user.</li></ul> `correlationId`, `message`, and `errorCode` are optional and may not be available in all errors.                                                                                                                      |
+| Property              | Description                                                                                                                                                                                                                                               | Arguments                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
+| --------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
+| `onConnectionStarted` | Called when a connection is created in a `pending` state after the user consents, or when the user starts reconnecting an existing connection. Not called for file uploads.                                                                               | A `connection` object containing the following properties: <ul><li>`connectionId` - unique identifier of the connection</li><li>`integrationId` - unique identifier of the integration</li><li>`sourceId` - unique identifier of the source type</li><li>`sourceType` - value indicating the information source type (`Unknown`, `Accounting`, `Banking`, `BankFeed`, `Commerce`, `Expense`, or `Other`)</li><li>`integrationKey` - 4-character value that identifies the integration software in Codat</li><li>`platformName` - name of the integration software</li><li>`isReconnection` - `true` when the user is reconnecting an existing connection, `false` for a first-time connection</li></ul>                  |
+| `onConnection`        | Called when a connection is successfully authorized or reconnected and moved out of a `pending` state, or when files are uploaded.                                                                                                                        | A `connection` object containing the following properties: <ul><li>`connectionId` - unique identifier of the connection</li><li>`integrationId` - unique identifier of the integration</li><li>`sourceId` - unique identifier of the source type</li><li>`sourceType` - value indicating the information source type (`Unknown`, `Accounting`, `Banking`, `BankFeed`, `Commerce`, `Expense`, or `Other`)</li><li>`integrationKey` - 4-character value that identifies the integration software in Codat</li><li>`platformName` - name of the integration software</li><li>`isReconnection` - `true` when the user is reconnecting an existing connection, `false` for a first-time connection or a file upload</li></ul> |
+| `onConsent`           | Called when the user consents to the terms of use of their data.                                                                                                                                                                                          | A `text` object containing a Markdown representation of all text on the consent screen.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
+| `onFinish`            | Called when the user completes all required steps of the connection flow and clicks the "Complete" button.<br/> We recommend unmounting the `CodatLink` component in this callback. In the React example above, we call `setModalOpen(false)` to do this. |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
+| `onClose`             | Called when the user clicks the "X" ("Close") button of the connection flow. <br/> We recommend removing the `CodatLink` component in this callback. In the React example above, we call `setModalOpen(false)` to do this.                                |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
+| `onError`             | Called when an error occurs in the connection flow, returning the error information. <br/><br/> **Log these errors.** We also recommend unmounting the `CodatLink` component in production if the `userRecoverable` parameter is `false`.                 | An `error` object containing the following properties: <ul><li>`correlationId` - internal identifier used to track errors within Codat</li><li>`message` - descriptive error response</li><li>`errorCode` - numerical code of the error</li><li>`userRecoverable` - boolean value indicating whether the error can be resolved by the user.</li></ul> `correlationId`, `message`, and `errorCode` are optional and may not be available in all errors.                                                                                                                                                                                                                                                                   |
 
 ## Customize Link
 
diff --git a/docs/auth-flow/customize/customize-link.md b/docs/auth-flow/customize/customize-link.md
index a077108bb7..264f94b239 100644
--- a/docs/auth-flow/customize/customize-link.md
+++ b/docs/auth-flow/customize/customize-link.md
@@ -56,6 +56,18 @@ This setting is only relevant for integrations that allow their users to operate
   alt="A comparison screenshot that shows the difference of the connection flow with the multi-entity setting toggled off and on. Without the setting, the screen displays a dropdown list of multiple entities found in a NetSuite account, and it's only possible to select one entity. With the setting toggled on, the screen displays a checklist of multiple entities found in a NetSuite account and all entities are selected."
 />
 
+#### File upload support email
+
+Provide the email address your customers can contact when their files fail to submit in the [intelligent file upload](/spend-insights/resources/link-file) journey. Link always shows a message suggesting they contact you for support. If you set an email address, Link also displays a **Contact bank** button that opens a new email to that address. Use a single valid email address, or leave the field empty to show only the message.
+
+#### File upload scheduling link
+
+Provide a scheduling link, such as a Calendly page, that your customers can use to book a call for help exporting files from their software. When set, the intelligent file upload steps display a **Need assistance? Contact us** footer, and **Contact us** opens the link in a new tab. Use an `http` or `https` URL, or leave the field empty to hide the footer.
+
+#### Manage connections
+
+Let your customers review and manage their existing connections within Link. When enabled, companies that have already connected at least one platform see the manage connections screen when they open Link. The screen is only shown when Link is initialized with an `accessToken` for the company. You can also customize the title and subtitle of this screen.
+
 #### Mobile support warning
 
 Let your users know that some integrations are not optimized or will not connect via mobile when accessing the connection journey on mobile.
diff --git a/docs/auth-flow/customize/sdk-customize-code.md b/docs/auth-flow/customize/sdk-customize-code.md
index 24a766a7f9..f17c599d4b 100644
--- a/docs/auth-flow/customize/sdk-customize-code.md
+++ b/docs/auth-flow/customize/sdk-customize-code.md
@@ -20,7 +20,7 @@ function AuthFlow() {
   const config = {
     companyId: "e0e0462f-d7f3-456f-b3e9-0b40afe0245e",
     options: {
-      nonModal: false,
+      hideBorder: false,
       showLandingPage: true,
       showSandboxIntegrations: true,
       //theme: {...},
@@ -30,6 +30,9 @@ function AuthFlow() {
       //text: {...},
       enableAdditionalConsent: true,
       enableMultiEntityLinking: true,
+      enableManageConnections: true,
+      supportContactEmail: "support@example.com",
+      codatSupportBookingUrl: "https://calendly.com/your-team/support",
       //nonce: "r4nd0mB4se64Val==",
     },
   };
@@ -60,7 +63,7 @@ As the `options` object overrides the Link settings set in the Portal, this may
   onClose={onClose}
   onFinish={onFinish}
   options={{
-    nonModal: true,
+    hideBorder: true,
     showLandingPage: true,
     showSandboxIntegrations: true,
     theme: {...},
@@ -72,6 +75,9 @@ As the `options` object overrides the Link settings set in the Portal, this may
     text: {...},
     enableAdditionalConsent: true,
     enableMultiEntityLinking: true,
+    enableManageConnections: true,
+    supportContactEmail: "support@example.com",
+    codatSupportBookingUrl: "https://calendly.com/your-team/support",
     nonce: "r4nd0mB4se64Val==",
   }}
 />
@@ -79,26 +85,32 @@ As the `options` object overrides the Link settings set in the Portal, this may
 
 The `options` prop is optional and accepts an object containing the following optional properties:
 
-| Property                   | Description                                                                                                                                                          |
-| -------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
-| `nonModal`                 | Determines whether Link uses non-modal styling, removing the border and close button.                                                                                |
-| `showLandingPage`          | Determines whether the user sees an extra landing page at the start of Link.                                                                                         |
-| `showSandboxIntegrations`  | Controls whether integrations that only connect Sandbox data appear for selection.                                                                                   |
-| `theme`                    | Contains options that control the visual appearance of the Link flow.                                                                                                |
-| `sourceTypes`              | Controls which data source types (Accounting, Commerce, Banking, and Business Documents) the user can connect or upload files for.                                   |
-| `text`                     | Contains options that control what text the user sees. Supports Markdown.                                                                                            |
-| `enableAdditionalConsent`  | Determines whether the user sees an additional consent journey for further use cases.                                                                                |
-| `enableMultiEntityLinking` | Allows users to authorize to multiple companies within a single accounting platform in one go for compatible integrations.                                           |
-| `nonce`                    | A CSP nonce to apply to all `<style>` tags injected by the SDK so that styles aren't blocked by a strict Content Security Policy. See [CSP nonce](#csp-nonce) below. |
+| Property                   | Description                                                                                                                                                                                                           |
+| -------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
+| `nonModal`                 | ⚠️ **Deprecated**: Use `hideBorder` instead. <br/><br/> Behaves the same as `hideBorder`: removes the modal-styled border.                                                                                            |
+| `hideBorder`               | Removes the modal-styled border. See [Non-modal styling](#non-modal-styling) below.                                                                                                                                   |
+| `showLandingPage`          | Determines whether the user sees an extra landing page at the start of Link.                                                                                                                                          |
+| `showSandboxIntegrations`  | Controls whether integrations that only connect Sandbox data appear for selection.                                                                                                                                    |
+| `theme`                    | Contains options that control the visual appearance of the Link flow.                                                                                                                                                 |
+| `sourceTypes`              | Controls which data source types (Accounting, Commerce, Banking, and Business Documents) the user can connect or upload files for.                                                                                    |
+| `text`                     | Contains options that control what text the user sees. Supports Markdown.                                                                                                                                             |
+| `enableAdditionalConsent`  | Determines whether the user sees an additional consent journey for further use cases.                                                                                                                                 |
+| `enableMultiEntityLinking` | Allows users to authorize to multiple companies within a single accounting platform in one go for compatible integrations.                                                                                            |
+| `enableManageConnections`  | Lets authenticated users who return with existing connections view and manage those connections within Link. See [Manage connections](#manage-connections) below.                                                     |
+| `supportContactEmail`      | The email address users can contact for help when their files fail to submit. Overrides the file upload support email set in your Link settings. See [File upload support email](#file-upload-support-email) below.   |
+| `codatSupportBookingUrl`   | A scheduling link users can open to book a call for help exporting files. Overrides the file upload scheduling link set in your Link settings. See [File upload scheduling link](#file-upload-scheduling-link) below. |
+| `nonce`                    | A CSP nonce to apply to all `<style>` tags injected by the SDK so that styles aren't blocked by a strict Content Security Policy. See [CSP nonce](#csp-nonce) below.                                                  |
 
 The object is applied **as the `CodatLink` component is mounted**, so doesn't support hot reloading. Modify the options and refresh the page to see the options reflected.
 
 ### Non-modal styling
 
-By default, the Link component is designed to be presented in a modal. To override this, you can use the `nonModal` options setting. When set to `true`, it will:
+By default, the Link component is designed to be presented in a modal. To override this:
 
-- Hide the close icon.
-- Remove the modal-styled border and padding.
+- Set the `hideBorder` option to `true` to remove the modal-styled border.
+- Omit the `onClose` callback to hide the close icon.
+
+The `nonModal` option is deprecated and behaves the same as `hideBorder`. It does not hide the close icon.
 
 You can see an [example of this on GitHub](https://github.com/codatio/sdk-link/tree/main/examples/non-modal).
 
@@ -219,6 +231,24 @@ You may want to enable your customers to authorize access to multiple companies
 
 To provide your customers with this option, set the `enableMultiEntityLinking` option to `true`. This will display additional subsidiary selection steps in the auth flow for the integrations that provide multi-entity support. By default, this option is set to `false`.
 
+## Manage connections
+
+Authenticated users who return to Link with existing connections can review and manage those connections within Link. Companies that have already connected at least one platform see the manage connections screen when they open Link.
+
+To provide your customers with this option, set the `enableManageConnections` option to `true`. The screen is only shown when you initialize the SDK with an `accessToken` for the company, as described in [Authorize user](/auth-flow/authorize-embedded-link#authorize-user). If you don't set this option, Link uses the **Manage connections** setting from your [Link settings](/auth-flow/customize/customize-link#manage-connections), where you can also customize the screen's title and subtitle.
+
+## File upload support email
+
+When a user's files fail to submit in the [intelligent file upload](/spend-insights/resources/link-file) journey, Link shows a message suggesting they contact you for support. If a support email is set, Link also displays a **Contact bank** button that opens a new email to that address.
+
+You can set the email in your [Link settings](/auth-flow/customize/customize-link#file-upload-support-email). To override it for a session, set the `supportContactEmail` option to a single valid email address. An invalid address fails validation when the component mounts: Link shows an error screen instead of the flow and calls `onError` with `userRecoverable` set to `false`. If no email is set, Link only displays the message.
+
+## File upload scheduling link
+
+You can let your customers book a call for help exporting files from their software. If a scheduling link is set, the intelligent file upload steps display a **Need assistance? Contact us** footer, and **Contact us** opens the link in a new tab.
+
+You can set the link in your [Link settings](/auth-flow/customize/customize-link#file-upload-scheduling-link). To override it for a session, set the `codatSupportBookingUrl` option to an `http` or `https` URL. An invalid URL fails validation when the component mounts: Link shows an error screen instead of the flow and calls `onError` with `userRecoverable` set to `false`. If no link is set, Link does not display the footer.
+
 ## CSP nonce
 
 If your app sets [Content Security Policy](https://developer.mozilla.org/en-US/docs/Web/HTTP/CSP) headers, you can pass a `nonce` through the `options` prop so that every `<style>` tag the SDK injects carries that nonce. This lets you use a strict `style-src` directive instead of `unsafe-inline`.
@@ -285,4 +315,4 @@ If you currently allow `style-src 'unsafe-inline'` for the SDK, follow these ste
 
 - [Manage Link settings in Portal](/auth-flow/customize/customize-link)
 - [Manage branding settings in Portal](/auth-flow/customize/branding)
-- [Enable your customer to manage connections](/auth-flow/optimize/connection-management)
+- [Use the Connections SDK in your app](/auth-flow/optimize/connection-management)